Last Updated: April 2026
These Terms of Use ("Terms") govern your access to and use of the ChangeMaker platform, a software-as-a-service product operated by Webstars Ltd (company number 04816995), a company incorporated and registered in England and Wales whose registered office is at 82 Unit A, 82 James Carter Road, Mildenhall, Bury St. Edmunds, England, IP28 7DE (trading as "ChangeMaker") ("Provider", "we", "us", "our"). You can contact us at [email protected].
By accessing or using the Service, or by clicking "I Agree" (or similar acceptance mechanism) during registration, you ("Customer", "you", "your") agree to be bound by these Terms. If you are entering into these Terms on behalf of a company or other legal entity, you represent that you have the authority to bind that entity. If you do not agree to these Terms, you must not access or use the Service.
The Customer wishes to subscribe to and use the Service in accordance with the terms an conditions set out in these Terms.
1.1 The following definitions and rules of interpretation apply in these terms (unless the context requires otherwise).
Affiliate means, in relation to any entity, any other entity that directly or indirectly controls, is controlled by, or is under common control with, such entity;
Agreement means these Terms of Use, including any schedules, annexes, and the Data Processing Addendum;
Authorised Users means those employees, agents, and independent contractors of the Customer who are authorised by the Customer to use the Service and have been supplied user identifications and passwords by the Customer;
Business Day means any day other than a Saturday, Sunday or public holiday in England;
ChangeMaker means the proprietary software-as-a-service platform developed and operated by the Provider;
Confidential Information means all confidential, proprietary or trade secret information disclosed by one party to the other, including but not limited to technical data, know-how, research, product plans, products, services, customers, customer lists, markets, software, developments, inventions, processes, formulas, technology, designs, drawings, engineering, hardware configuration information, marketing, finances, or other business information;
Customer Data means all data, information, and materials provided, uploaded, or transmitted by or on behalf of the Customer or Authorised Users to or through the Service;
Data Processing Addendum or DPA means the supplementary terms governing the processing of personal data under these Terms in compliance with UK GDPR;
Documentation means the user manuals, technical manuals, and any other materials provided by the Provider, in printed, electronic or other form, that describe the installation, operation, use or technical specifications of the Service;
Effective Date means the date on which the Customer accepts these Terms via click-wrap during the sign-up process;
Force Majeure Event means any circumstance not within a party's reasonable control including, without limitation, acts of God, flood, drought, earthquake or other natural disaster, epidemic or pandemic, terrorist attack, civil war, civil commotion or riots, war, threat of or preparation for war, armed conflict, imposition of sanctions, embargo, or breaking off of diplomatic relations, nuclear, chemical or biological contamination, sonic boom, explosions, collapse of building structures, fires, accidents, or any labour or trade dispute, strikes, industrial action or lockouts, interruption or failure of utility service, or government action;
Intellectual Property Rights means patents, utility models, rights to inventions, copyright and neighbouring and related rights, moral rights, trade marks and service marks, business names and domain names, rights in get-up and trade dress, goodwill and the right to sue for passing off or unfair competition, rights in designs, rights in computer software, database rights, rights to use, and protect the confidentiality of, confidential information, and all other intellectual property rights, in each case whether registered or unregistered and including all applications and rights to apply for and be granted, renewals or extensions of, and rights to claim priority from, such rights;
Paddle means Paddle.com Market Limited, the third-party Merchant of Record responsible for processing all subscription payments, handling invoicing, managing sales tax and VAT, and fulfilling orders on behalf of the Provider;
Personal Data has the meaning given to it in the UK GDPR;
Service means the ChangeMaker software-as-a-service platform and related services provided by the Provider to the Customer under these Terms;
Service Level Agreement or SLA means the service availability commitments set out in these Terms, including the 99.9% uptime target;
Subscription Fees means the fees payable by the Customer for the Service as specified during the registration process and invoiced by Paddle;
Subscription Term means the initial period for which the Customer subscribes to the Service (being either 1-month or 12-month as selected during registration) and each subsequent renewal period;
UK GDPR means the United Kingdom General Data Protection Regulation as it forms part of the law of England and Wales by virtue of section 3 of the European Union (Withdrawal) Act 2018; and
Uptime means the percentage of time during any given month that the Service is available and accessible to Authorised Users, calculated excluding scheduled maintenance windows and circumstances constituting Force Majeure Events.
2.1 The Provider shall provide the Customer with access to the ChangeMaker platform, a cloud-based software-as-a-service solution designed for business process management and workflow optimization.
2.2 The Service includes:
(a) Web-based platform access via secure login credentials;
(b) Standard features and functionality as described on this website;
(c) Regular software updates and maintenance during the Subscription Term;
(d) Technical support via email during Business Days; and
(e) Data backup and recovery services in accordance with industry standard practices.
2.3 The Customer acknowledges that the Service is provided on a shared infrastructure basis and that specific features, functionality, or performance characteristics are not guaranteed beyond those expressly set out in these Terms.
2.4 The Provider reserves the right to modify, update, or discontinue features of the Service provided that such changes do not materially reduce the core functionality available to the Customer.
2.5 Access to the Service is subject to the Customer's compliance with these Terms and payment of applicable Subscription Fees.
2.6 The Provider shall use commercially reasonable efforts to ensure the Service is available in accordance with the Service Level Agreement set out in clause 8.
3.1 Subscription Options. The Customer may subscribe to the Service on either: (a) a one (1) month rolling subscription basis; or (b) a twelve (12) month rolling subscription basis, as selected during the subscription process.
3.2 Subscription Term. Each Subscription Term shall commence on the Effective Date and continue for the period selected by the Customer, subject to earlier termination in accordance with these Terms.
3.3 Automatic Renewal. Unless terminated in accordance with these Terms, each Subscription Term shall automatically renew for successive periods of the same duration as the initial Subscription Term selected by the Customer.
3.4 Subscription Management. The Customer may manage, modify or cancel their subscription through the Paddle account dashboard on the Service or by contacting the Provider's customer support, subject to the termination provisions set out in clause 10.
3.5 Mid-Term Changes. Any changes to the Customer's subscription tier or billing frequency shall take effect at the commencement of the next Subscription Term unless otherwise agreed in writing by the Provider.
3.6 Merchant of Record. The order process for the Service is conducted by Paddle.com, the Provider's online reseller. Paddle.com is the Merchant of Record for all orders placed through the ChangeMaker platform. This means that the Customer's subscription purchase is made from Paddle, which buys the licence from the Provider in real-time and resells it to the Customer. Paddle provides customer service for billing-related inquiries and handles payment disputes and returns. By purchasing a subscription, the Customer also agrees to Paddle's Checkout Buyer Terms, available at paddle.com.
4.1 The Customer shall pay the Subscription Fees applicable to the selected subscription plan (1-month or 12-month) as specified on the ChangeMaker platform at the time of subscription.
4.2 All payments shall be processed by Paddle.com in its capacity as Merchant of Record. Invoices for Subscription Fees shall be issued by Paddle, not by the Provider. Subscription Fees are non-refundable except as expressly provided in these Terms or in accordance with Paddle's refund policies.
4.3 Subscription Fees are quoted and payable in British Pounds Sterling (GBP) unless otherwise specified on the platform.
4.4 Payment is due immediately upon subscription commencement and thereafter on each renewal date according to the selected Subscription Term.
4.5 Failed payments, payment retries (dunning), and subscription cancellations relating to billing are governed by Paddle's systems. If payment is not successfully collected within seven (7) days of the due date, the Provider may suspend access to the Service without notice until payment is received in full.
4.6 Late payments shall incur a charge of 8% per annum above the Bank of England base rate, calculated daily from the due date until payment is received.
4.7 The Customer acknowledges that all payment processing is handled by Paddle and agrees to comply with Paddle's terms of service and acceptable use policies.
4.8 The Provider reserves the right to increase Subscription Fees upon thirty (30) days' written notice, with such increases taking effect at the next renewal date.
4.9 Refunds and Disputes. Any requests for refunds or chargebacks in respect of Subscription Fees shall be processed by Paddle in accordance with Paddle's applicable refund and dispute resolution policies. The Customer shall direct all refund requests and billing disputes to Paddle in the first instance. The Provider shall cooperate with Paddle in resolving any such requests but shall not be directly responsible for processing refunds or managing chargebacks.
4.10 Prices displayed on the ChangeMaker platform may be subject to applicable local taxes (including VAT, GST, and other sales taxes) which shall be calculated at checkout by Paddle. All such taxes, duties, or governmental charges shall be paid by the Customer in addition to the Subscription Fees and will be reflected on the invoice issued by Paddle.
5.1 The Customer shall use the Service solely for its internal business purposes and in accordance with these Terms and all applicable laws and regulations.
5.2 The Customer shall not, and shall ensure that its Authorised Users do not:
(a) use the Service for any unlawful purpose or in violation of any applicable laws or regulations;
(b) attempt to gain unauthorised access to the Service or its related systems or networks;
(c) reverse engineer, decompile, disassemble or otherwise attempt to derive the source code of the Service;
(d) remove, alter or obscure any proprietary notices on the Service;
(e) use the Service to transmit any viruses, malware or other harmful code;
(f) interfere with or disrupt the integrity or performance of the Service;
(g) attempt to gain access to any other customer's data or account.
5.3 The Customer is responsible for:
(a) maintaining the confidentiality and security of all login credentials and access details;
(b) all activities that occur under its account, whether authorised or unauthorised;
(c) ensuring that all Authorised Users comply with these Terms;
(d) the accuracy, quality and legality of Customer Data and the means by which it was acquired.
5.4 The Customer shall promptly notify the Provider of any unauthorised use of its account or any other breach of security of which it becomes aware.
5.5 The Customer acknowledges that the Provider may suspend access to the Service immediately if the Provider reasonably believes the Customer is in breach of this clause 5.
6.1 Ownership of Service. The Service, including all software, applications, interfaces, algorithms, code, documentation, processes, and related intellectual property, is and shall remain the exclusive property of the Provider and its licensors.
6.2 Intellectual Property Rights. All Intellectual Property Rights in and to the Service are owned by the Provider. No rights, title, or interest in the Service are transferred to the Customer under these Terms except for the limited licence granted herein.
6.3 Customer Licence. Subject to the Customer's compliance with these Terms, the Provider grants the Customer a non-exclusive, non-transferable, revocable licence during the Subscription Term to access and use the Service solely for the Customer's internal business purposes.
6.4 Licence Restrictions. The Customer shall not, and shall not permit any third party to:
(a) copy, modify, adapt, alter, translate, or create derivative works of the Service;
(b) reverse engineer, disassemble, decompile, or otherwise attempt to derive the source code of the Service;
(c) sublicense, rent, lease, distribute, or otherwise transfer rights to the Service;
(d) remove, alter, or obscure any proprietary notices on the Service;
(e) use the Service to develop competing products or services.
6.5 Customer Data Rights. The Customer retains all rights in Customer Data. The Provider claims no ownership rights in Customer Data. The Provider shall use Customer Data to provide and improve the Service, and may process anonymised or aggregated usage data for its own legitimate business purposes (including product improvement and service analytics) in accordance with clause 7.2 and the Provider's Privacy Policy.
6.6
6.7 Feedback. Any suggestions, ideas, or feedback provided by the Customer regarding the Service may be used by the Provider without restriction or compensation.
7.1 The parties acknowledge that in the provision of the Service, Personal Data may be processed by the Provider on behalf of the Customer.
7.2 Where Personal Data is processed under these Terms, the Customer acts as data controller and the Provider acts as data processor within the meaning of UK GDPR in respect of Personal Data processed on the Customer's behalf through the Service. The Customer acknowledges that the Provider may also process certain Personal Data (including usage data and analytics) as an independent data controller for its own legitimate business purposes, including product improvement, service analytics, and security monitoring. The Provider's processing as an independent controller shall be governed by the Provider's Privacy Policy.
7.3 The Provider shall process Personal Data in accordance with these Terms, the Provider's Privacy Policy, and the Data Processing Addendum, which together constitute the complete basis for processing Personal Data under these Terms.
7.4 The Provider implements appropriate technical and organisational measures to ensure a level of security appropriate to the risk of processing Personal Data.
7.5 The Provider shall not transfer Personal Data outside the United Kingdom without the prior written consent of the Customer and appropriate safeguards in place.
7.6 Each party shall comply with their respective obligations under UK GDPR and all applicable data protection laws.
7.7 The Customer warrants that it has obtained all necessary consents and has a lawful basis for the processing of Personal Data under these Terms.
7.8 The detailed terms governing the processing of Personal Data are set out in the Data Processing Addendum which forms an integral part of these Terms.
7.9 The Customer acknowledges that Paddle, as Merchant of Record, acts as an independent data controller in respect of payment and billing information (including credit card details and billing addresses) collected through the checkout process. The Provider may share Customer information (including name and email address) with Paddle to facilitate the transaction. Paddle's processing of such data is governed by Paddle's own privacy policy, and the Customer is advised to review Paddle's privacy policy prior to completing any purchase.
8.1 Service Level Target. The Provider shall use commercially reasonable efforts to maintain Service availability of 99.9% Uptime during each calendar month (the "Service Level Target").
8.2 Uptime Calculation. Uptime shall be calculated as the percentage of time during a calendar month that the Service is available and accessible to Authorised Users, excluding:
(a) scheduled maintenance windows communicated to Customer with at least 24 hours' prior notice;
(b) downtime caused by factors outside the Provider's reasonable control including Force Majeure Events, internet service provider failures, or Customer's own systems or connectivity;
(c) downtime resulting from Customer's breach of these Terms or misuse of the Service; and
(d) service interruptions lasting less than 5 minutes in duration.
8.3 Service Level Failure. Where the Service Level Target is not achieved in any calendar month, the Provider shall provide Customer with a service credit equal to 5% of the monthly Subscription Fees paid for that month.
8.4 Service Credit Process. Service credits must be claimed by Customer within 30 days of the end of the relevant calendar month by providing written notice to the Provider. Service credits shall be applied against future Subscription Fees.
8.5 Exclusive Remedy. The service credits set out in clause 8.3 constitute Customer's sole and exclusive remedy for any failure to meet the Service Level Target.
8.6 Paddle Responsibilities. The Customer acknowledges that the Provider is responsible for the performance of the Service, including compliance with the Service Level Agreement. Paddle is independently responsible for the billing and payment infrastructure, including payment processing, invoicing, tax calculation, and refund handling. The Provider shall not be liable for any failure, delay, or error in Paddle's payment processing systems or billing infrastructure.
8.7 No SLA for Free Services. This Service Level Agreement does not apply to any free trial periods or services provided without charge.
9.1 To the maximum extent permitted by law, the Provider's total aggregate liability to the Customer arising out of or in connection with these Terms, whether in contract, tort (including negligence), breach of statutory duty or otherwise, shall not exceed the total amount of Subscription Fees paid by paid by the Customer for the Services in the twelve (12) month period immediately preceding the date on which the claim arose.
9.2 The Provider shall not be liable to the Customer for any indirect, special, incidental, punitive, or consequential losses or damages of any kind, including but not limited to:
(a) loss of profits, revenue, or anticipated savings;
(b) loss of business opportunity or goodwill;
(c) loss or corruption of data or information (subject to clause 9.6);
(d) business interruption or downtime costs;
(e) costs of procurement of substitute services, whether or not such losses were foreseeable or the Provider was advised of the possibility of such losses.
9.3 Nothing in these Terms shall limit or exclude the Provider's liability for:
(a) death or personal injury caused by its negligence;
(b) fraud or fraudulent misrepresentation;
(c) breach of the terms implied by section 2 of the Supply of Goods and Services Act 1982 (title and quiet possession);
(d) any other liability which cannot be limited or excluded by applicable law.
9.4 Each provision of this clause 9 shall be construed as a separate limitation applying and surviving even if for any reason one or other of such provisions is held inapplicable or unreasonable in any circumstances.
9.5 The Customer acknowledges that the Subscription Fees have been set in reliance on the limitations and exclusions contained in this clause 9.
9.6 The Provider's sole and exclusive liability for the loss or corruption of Customer Data shall be to use commercially reasonable efforts to restore the lost or corrupted data from the most recent backup maintained by the Provider in accordance with clause 2.2(e).
10.1 Notice of Termination. Either party may terminate these Terms and the associated subscription for convenience by providing at least thirty (30) days' written notice prior to the end of the current Subscription Term.
10.2 Cancellation Mechanism. To effectuate a termination, the Customer must cancel their subscription via the billing management portal within the ChangeMaker software, or by using the cancellation portal or link provided by Paddle.
10.3 Either party may terminate these Terms immediately by written notice if the other party:
(a) commits a material breach of these Terms and fails to remedy such breach within fourteen (14) days of receiving written notice of the breach; or
(b) becomes insolvent, enters into liquidation (whether compulsory or voluntary), makes any arrangement with creditors, has a receiver or administrator appointed, or ceases to carry on business.
10.4 The Provider may suspend or terminate the Customer's access to the Service immediately if:
(a) the Customer fails to pay any Subscription Fees when due and such failure continues for seven (7) days after written notice; or
(b) the Customer breaches the acceptable use provisions in clause 5 or uses the Service in a manner that threatens the security or integrity of the Service.
10.5 Upon termination of these Terms:
(a) No Prorated Refunds. Unless otherwise mandated by Paddle's Buyer Terms or applicable law, termination does not entitle the Customer to a refund of any Subscription Fees already paid to Paddle for the current billing cycle. Any billing disputes or refund requests must be directed to Paddle in accordance with their Buyer Terms.
(b) Consequences of Termination. Upon the expiry of the current Subscription Term following termination:
(c) all rights and licences granted to the Customer shall immediately cease;
(d) the Customer shall immediately cease all use of the Service and delete any downloaded materials;
(e) each party shall return or destroy all Confidential Information of the other party in its possession or control;
(f) the Provider shall use commercially reasonable efforts to make Customer Data available for download for a period of thirty (30) days, after which such data may be permanently deleted; and
(g) accrued rights and obligations shall survive termination.
10.6 Clauses 6, 7, 9, and this clause 10.4 shall survive termination of these Terms.
11.1 Neither party shall be liable for any failure or delay in performing its obligations under these Terms which is due to a Force Majeure Event.
11.2 A Force Majeure Event means any circumstance not within a party's reasonable control including, without limitation: acts of God, flood, drought, earthquake or other natural disaster; epidemic or pandemic; terrorist attack, civil war, civil commotion or riots, war, threat of or preparation for war, armed conflict, imposition of sanctions, embargo, or breaking off of diplomatic relations; nuclear, chemical or biological contamination or sonic boom; any law or any action taken by a government or public authority; collapse of buildings, fire, explosion or accident; any labour or trade dispute, strikes, industrial action or lockouts; non-performance by suppliers or subcontractors; and interruption or failure of utility service.
11.3 If a Force Majeure Event prevents a party from carrying out its obligations under these Terms:
(a) the affected party shall, as soon as reasonably practicable after the start of the Force Majeure Event, notify the other party in writing of the Force Majeure Event, the date on which it started, its likely or potential duration, and the effect of the Force Majeure Event on its ability to perform any of its obligations under the Agreement; and
(b) the affected party shall use all reasonable endeavours to mitigate the effect of the Force Majeure Event on the performance of its obligations.
11.4 If a Force Majeure Event prevents a party from performing its obligations for a continuous period of more than three (3) months, either party may terminate these Terms by giving thirty (30) days' written notice to the other party.
11.5 If the Provider cannot provide the Service due to a Force Majeure Event, the Provider shall not be entitled to receive Subscription Fees for the period during which the Service is unavailable, and any Subscription Fees paid in advance for such period shall be refunded to the Customer on a pro-rata basis via Paddle.
12.1 If any provision of these Terms is held to be invalid, illegal or unenforceable by a court of competent jurisdiction, such provision shall be deemed severed from these Terms and the remaining provisions shall continue in full force and effect.
12.2 Where any invalid, illegal or unenforceable provision would be valid, legal and enforceable if some part of it were deleted or modified, the provision shall apply with such modification as may be necessary to make it valid, legal and enforceable.
12.3 In the event that the severance of any provision materially affects the commercial balance of these Terms, the parties shall negotiate in good faith to agree a replacement provision that achieves the original commercial intention.
12.4 No failure or delay by either party in exercising any right, power or privilege under these Terms shall operate as a waiver thereof, nor shall any single or partial exercise of any such right, power or privilege preclude any other or further exercise thereof.
12.5 The rights and remedies provided in these Terms are cumulative and not exclusive of any rights or remedies provided by law.
12.6 The Provider reserves the right to amend these Terms at any time. Where a proposed amendment materially affects the Customer's rights or obligations, the Provider shall give at least 30 days' written notice (which may be by email or in-app notification) prior to the change taking effect. Continued use of the Service after such notice period shall constitute acceptance of the amended Terms. If the Customer does not agree to the amended Terms, the Customer may terminate in accordance with clause 10.
12.7 No third party shall have any rights under the Contracts (Rights of Third Parties) Act 1999 to enforce any provision of these Terms.
13.1 These Terms constitute the entire agreement between you and the Provider relating to the subject matter hereof and supersede all prior negotiations, representations, or agreements relating to such subject matter, whether written or oral.
13.2 Save as set out in clause 12.6, no amendment to these Terms shall be effective unless made in writing.
13.3 Any conflicting terms in purchase orders, invoices, or other documents shall be of no effect and shall not modify these Terms.
13.4 You acknowledge that you have not relied on any statement, promise, representation, assurance, or warranty made or given by or on behalf of the Provider which is not set out in these Terms.
13.5 Nothing in this clause shall limit or exclude any liability for fraud or fraudulent misrepresentation.
14.1 This Agreement and any dispute or claim arising out of or in connection with it or its subject matter or formation (including non-contractual disputes or claims) shall be governed by and construed in accordance with the law of England and Wales.
14.2 Each party irrevocably agrees that the courts of England and Wales shall have exclusive jurisdiction to settle any dispute or claim arising out of or in connection with these Terms or its subject matter or formation (including non-contractual disputes or claims).
14.3 Each party irrevocably waives any right it may have to object to an action being brought in the courts of England and Wales, to claim that the action has been brought in an inconvenient forum, or to claim that those courts do not have jurisdiction.
14.4 For the avoidance of doubt, the Provider retains the right to bring proceedings against the Customer in any other court of competent jurisdiction, and the bringing of proceedings in any one or more jurisdictions will not preclude the bringing of proceedings in any other jurisdictions, whether concurrently or not, to the extent permitted by the law of such other jurisdiction.
15.1 This Data Processing Addendum (DPA) forms part of these Terms and applies where the Provider processes Personal Data on behalf of the Customer in the course of providing the Service.
15.2 The parties acknowledge that for the purposes of UK GDPR, the Customer is the data controller and the Provider is the data processor in respect of Personal Data processed on the Customer's behalf through the Service. The Customer further acknowledges that, as set out in clause 7.2, the Provider may also process certain Personal Data (including usage data and analytics) as an independent data controller for its own legitimate business purposes, and such processing shall be governed by the Provider's Privacy Policy.
15.3 The Provider shall process Personal Data in accordance with these Terms and the Provider's Privacy Policy, which together constitute the Customer's complete instructions for processing. Any processing instructions outside the scope of these Terms must be agreed in writing and may be subject to additional fees. The Provider shall inform the Customer if, in its opinion, an instruction infringes UK GDPR or other applicable UK data protection law.
15.4 The Provider shall ensure that persons authorised to process Personal Data have committed themselves to confidentiality or are under an appropriate statutory obligation of confidentiality.
15.5 The Provider shall implement appropriate technical and organisational measures to ensure a level of security appropriate to the risk of processing Personal Data, including encryption of data at rest and in transit.
15.6 The Provider shall maintain an up-to-date list of sub-processors engaged in the processing of Personal Data in Appendix A. The Provider shall notify the Customer of any intended changes to its sub-processors by updating Appendix A and providing at least thirty (30) days' prior written notice. If the Customer has a reasonable objection to the appointment of a new sub-processor, the Customer shall notify the Provider in writing within fourteen (14) days of receipt of such notice, and the parties shall discuss the objection in good faith. If the parties are unable to resolve the objection, the Customer may terminate these Terms in accordance with clause 10.
15.7 The Provider shall, taking into account the nature of the processing and the information available to the Provider, provide the Customer with reasonable self-service tools and functionality within the Service to assist the Customer in responding to data subject requests under UK GDPR, including rights of access, rectification, erasure, and data portability. Where a data subject request cannot be fulfilled through the Service's existing functionality, the Provider shall provide reasonable additional assistance at the Customer's cost.
15.8 The Provider shall assist the Customer in meeting its obligations in relation to security of processing, notification of personal data breaches, and data protection impact assessments.
15.9 The Provider shall delete or return all Personal Data to the Customer after the end of the provision of services relating to processing, and delete existing copies unless applicable UK law requires storage of the Personal Data.
15.10 The Provider shall make available to the Customer all information necessary to demonstrate compliance with UK GDPR and applicable data protection laws.
15.11 The Provider shall immediately inform the Customer if it becomes aware of any Personal Data breach and shall provide reasonable assistance to the Customer in investigating and remedying such breach.
15.12 Where processing involves cross-border transfers of Personal Data outside the United Kingdom, the Provider shall ensure adequate protection through appropriate safeguards in accordance with UK GDPR requirements.
By clicking "I Agree" or similar acceptance mechanism during the online subscription process, or by accessing or using the Service, the Customer acknowledges that it has read, understood and agrees to be bound by all terms and conditions of these Terms, including the Data Processing Addendum. Electronic acceptance shall constitute a legally binding signature equivalent to a handwritten signature.
These Terms are effective as of the date of such electronic acceptance (the "Effective Date"). All subscription payments are processed through Paddle.com as the Merchant of Record.
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